Privacy Policy & Terms

Please read our Privacy Policy and Terms & Conditions before using our website or booking our services.

Privacy Policy

At Regal Spa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

  • Name
  • Phone Number
  • Email Address
  • Booking Details
  • Messages submitted through our website.

How We Use Your Information

  • Confirm appointments.
  • Respond to enquiries.
  • Improve our services.
  • Customer support.
  • Booking confirmations.

Data Security

We use reasonable security measures to protect your personal information. However, no online system is 100% secure.

Cookies

We may use cookies to improve website performance and user experience.

Third-Party Services

Our website may use services such as Google Analytics, Google Maps, WhatsApp, and other trusted third-party platforms.

Your Rights

You may request correction or deletion of your personal information by contacting us.

Policy Updates

We reserve the right to modify this Privacy Policy at any time.

Contact

For any privacy-related questions, please contact Regal Spa.

Terms & Conditions

By using the Regal Spa website or booking our services, you agree to the following Terms & Conditions.

Appointments

  • Appointments are subject to availability.
  • Please arrive 10 minutes early.
  • Late arrivals may receive shorter treatment time.

Cancellation Policy

  • Inform us in advance if you wish to cancel.
  • Repeated no-shows may affect future bookings.

Health Information

Please inform your therapist about allergies, pregnancy, injuries, or medical conditions before treatment.

Personal Belongings

Regal Spa is not responsible for lost or damaged personal belongings.

Code of Conduct

  • Respect our staff and other guests.
  • Inappropriate behaviour may result in refusal of service.

Payments

Payment is required after the completion of services unless otherwise agreed.

Website Usage

All website content, including images, text, and branding, is owned by Regal Spa and may not be copied without permission.

Limitation of Liability

Regal Spa is not responsible for indirect or incidental damages arising from the use of our services or website.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of the revised terms.

Contact

For any questions regarding these Terms & Conditions, please contact Regal Spa.